KPN is the leading telecommunications and ICT service provider in The Netherlands, offering wireline and wireless telephony, internet and TV to consumers, end-to-end telecommunications and ICT services to business customers. KPN’s subsidiary Getronics operates a global ICT services company with a market-leading position in the Benelux, offering end-to-end solutions in infrastructure and network-related IT. In Germany and Belgium, KPN pursues a multi-brand strategy in its mobile operations and holds number three market positions through E-Plus and BASE. KPN provides wholesale network services to third parties and operates an efficiënt IP-based infrastructure with global scale in international wholesale through iBasis.
Large portfolio
KPN markets a big portfolio of quality products. Separate brands serve different target groups. Consumers in the Netherlands can choose from KPN (fixed and mobile telephony for families), Hi (mobile telephony for young people), Telfort (no-frills mobile telephony and Internet) and XS4ALL (the innovating Internet provider). The Netherlands, Germany and Belgium have the mobile telephone services of Simyo (competitively priced SIM card) and Ay Yildiz (focused on the Turkish community). BASE and E-Plus are the third mobile telephony brands in Belgium and Germany, respectively. For all their service requirements, the Dutch and international business community can rely on the KPN, Getronics, XS4ALL, Gemnet, Newtel and CSS brands. For mobile communication services for business there is Sympac. I-Basis is one of the world's largest carriers of international voice traffic.
At year-end 2008, KPN had more than 38 million customers across the Netherlands, Germany and Belgium. They include 31 million with a mobile phone, 3.9 million with a wireline, 2.5 million with broadband Internet access and 0.8 million with TV. The number of FTEs at KPN stood at 25,000 at year-end 2008, plus another 11,000 at Getronics. KPN made a profit of €2.6 billion in 2008 on annual sales of €14,6 billion.
